1. Eligibility for Refunds:

Refunds are available for cancellations made 24 hours prior to the scheduled appointment. If you cancel within this time frame, you will receive a full refund.

2. Process for Refunds:

To initiate a refund, please contact our customer service with your booking details. Make sure to include your name, booking reference, and reason for cancellation.

3. Processing Time:

Refund requests will be processed within 7 business days from the date of approval. Please note that the time taken for the funds to reflect in your account may vary.

4. No-Show Policy:

If you do not show up for your appointment and have not provided prior notice, you will not be eligible for a refund.

5. Service Changes:

If a service provider changes or cancels your appointment, you may request a full refund or choose an alternative date.

5. Exceptions:

Refunds will not be granted if the user violates our terms of service. Refunds are not applicable for subscription services beyond the initial trial period.

6. Contact Us:

If you have any questions or concerns about our refund policy, please contact us at CLICK HERE

By using our services, you agree to the terms outlined in this Refund Policy.

Thank you for choosing TrustBook.